Customer Service Policy

Our staff and Owners will:

• act in a professional manner and be polite at all times
• deal with your enquiry promptly and explain if an immediate answer is not available
• listen to your ideas and suggestions
• provide you with advice on products and service

Confidentiality:

Any information gathered or held on our customers will be stored securely and will not be shared or sold onto any third party.

Communication:

You can contact Mountain Shadows Coffee Co by:

• Dialing customer service at 720-210-8570
• emailing: info@we-love-coffee.com
• Writing to: Mountain Shadows Coffee Co 11834 Cave Spring Road Franktown, CO 80116

Our  target is to reply to all complaints, inquires and contacts received within 2 working days